Odyssey Woodshop

TERMS

Shipping Information

All ready to ship cutting board orders placed with Odyssey Woodshop will ship within 48 hours of being placed. If we need to recreate a sold board, your order will ship in 5-10 days. If there is an extended delay expected on shipping your order, you will be notified within that time frame.

All orders are shipped via USPS Priority and both domestic and international postage will be calculated at the time of your order. When placing an international order, you agree that Odyssey Woodshop is not responsible for any duties or additional charges that may be due upon delivery. You also agree to not hold Odyssey Woodshop responsible for any mishandling by Postal services. Upon shipment, you will receive an email notifying you of the updated status of your order as well as tracking information. For expedited shipping, please email us for a quote.

All orders placed in North Carolina are subject to a 4.75% tax charge.

Returns + Exchanges

We accept returns within 10 days of receipt for store credit. We do not give cash refunds at this time. You MUST inform us via email within 24 hours of receipt of your intent to return your purchase. If you do not, we maintain the right to refuse your return. Returned items must be in original packing, with tags (if applicable) and unused.

If you would like to exchange an item, please email us for details within 24 hours of receipt of your item.

Returns and exchange inquires, please write: info@buildodysseync.com

WHOLESALE + TRADE

Our boards are available to select retailers and to the trade (restaurants, cafes, etc). Please email info@buildodysseync.com with your inquiry.

 

all rights reserved // copyright 2016 // all text + photographs are property of Odyssey Woodshop